How to Find the Roofer That Fits Your Needs & Exceeds Expectations? Finding a quality roofing contractor in Melbourne who meets your standards — if not exceeds them — can sometimes feel like trying to find a needle in a haystack. From large-scale roof replacements on commercial and residential projects to bringing to life that high-end architectural home vision with your architect or builder, having a roofer you can trust makes everything run so much more smoothly. But how do you do it? How to Find a Good Roofer for Your Next Job 1. Prioritise Communication With a whole project to manage, you don’t want to be chasing up contractors for updates. Instead, you want them to come to you regularly to keep you informed — even when everything is progressing as planned. Choosing roofers who are high-level communicators, including being honest and transparent, means you can focus on other parts of the project and forgo the missed nights of sleep or having to sacrifice your personal time to ensure the job gets completed. For instance, at KC Roof Plumbing, we regularly check in with you or your builder to provide progress updates, as well as explain any issues or problems that may have arisen and how we intend to resolve them. Ultimately, we provide solutions. 2. Get to Know Their Company Culture You can tell a lot about any contractor by their company culture. First and foremost, it’s always a great sign if you notice that the employees enjoy their work and are passionate when they come to site each day. However, for a truly stellar roofing experience, you want to see this taken further. In fact, you want to see that they have a culture that promotes collaboration and knowledge sharing. This helps ensure that everyone has a high level of expertise across the board. As a result, no matter who is on the team for your project, you’ll have skilled and experienced individuals. Additionally, when roofers share their knowledge, it helps the entire team become more adept at handling the wealth of problems that can arise across the scope of projects out there. Collaboration will also play a role in the aforementioned communication, encouraging a culture where honesty and transparency is the norm across the team and with other parties. At KC Roof Plumbing, we have worked hard to create a culture where our team always works collaboratively, helping each other to become more skilled and experienced. There is no gatekeeping or professional exclusion; instead, everyone has the opportunity to be better and do their best with each new workday. 3. Look for Safety Processes in Action Work on any building site comes with a high level of danger. This only intensifies when you’re working on the roof. Therefore, safety needs to be a key aspect of your intended roofing contractor’s processes. You should clearly see them putting safety measures in place, like railings, access towers and scaffolding, as well as always practising safe working behaviour. It goes without saying that these procedures should also meet all industry standards and regulations too. For us at KC Roof Plumbing, safety is a paramount priority. We want our team to work effectively and efficiently, and having a safe environment to do so goes a long way. Therefore, all our crew know what is expected of them and are encouraged to help each other be safe too. 4. Learn What Their ‘High Standards’ Look Like When you’re working on large-scale re-roofing projects or a high-end architectural roofing job, near enough is in no way good enough. If your roofing contractor’s attitudes and opinions about what is a high-quality finished product are misaligned with your own, you’re only setting yourself up for trouble. This is why it’s critical to review their past work. Ask them for examples of what they think is their best standard. At the same time, ensure that they understand that this is what you expect from them on this project. As part of this vetting process, asking about their approach to quality assurance will help you get a stronger understanding of their ‘high’ standards too. Ideally, you want to see that they have an established and effective QA process in place. Their team should naturally follow it and rectify any issues to ensure that the project wholly meets it. At KC Roof Plumbing, our QA process is detailed and rigorous. Our team understands that it is necessary to ensure that high standards of workmanship are met and maintained at all points of the job. With it, we’re able to confidently sign off on our work as meeting all required industry rules and regulations, as well as your vision and intent for the project. 5. Trust Your Industry Experts While gossip and rumours are rarely helpful that doesn’t mean you should ignore everything you hear in the industry. In fact, being able to turn to trusted colleagues or entities and ask for their opinion on roofing contractors is integral to making your final decision. Asking around and getting feedback on potential contractors lets you learn from others’ firsthand experiences. What were the contractors like to work with? Where did they exceed? Where did they fall short? Weighing these opinions against your own, as well as the evidence you’ve gathered from the previous steps, will help you to choose the right roofer. It’s why we’re honest about our industry and client feedback. We want to make it easy for you to see just what it’s like to work with us. Are You Ready to Work With Melbourne’s Leading Roofing Contractors? If you’re looking for reliable, experienced and quality roofing and cladding contractors in Melbourne for your next high-end architectural roofing or large residential or commercial re-roofing project, your search is at the end. The team at KC Roof Plumbing is here to deliver outstanding workmanship and all-round industry-leading collaborative process on your project. Contact us today to get the ball rolling.